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United States Department of Transportation United States Department of Transportation

Safety Information for Travelers and Trip Planners


Whether you are buying a bus ticket or chartering a bus for a group trip, make safety your top priority. The resources below will help you better understand FMCSA's passenger carrier program and regulations.

Step 1: Know the Facts

Top 3 Things to Know When Planning a Bus Trip 

Learn the top three things you need to know to consider safety as well as price before you book your next trip.

Other Languages

Bus Safety Checklist

This checklist gives a brief overview of the facts you should verify before you select a bus company to transport you or members of your group. It is also available in 8 different languages.

Other Languages

Tips for Chartering a Bus

This checklist makes it easy to understand the safety guidelines and Federal requirements for bus safety.

Step 2: Look Before You Book

Passenger Carrier Search by Vehicle Type and/or Location

This feature provides information to help you decide what type of transportation vehicle best meets your needs. Passenger carriers listed are based on the State and/or Zip Code of each carrier's primary business office. This list may not include those carriers that only have a terminal in your local area.

Step 3: Report Any Safety Issues

If you want to make a safety violation complaint, call FMCSA's toll free hotline 1-888-DOT-SAFT (1-888-368-7238) from 9:00 a.m. to 7:00 p.m., Monday through Friday, or visit FMCSA's consumer complaint Web site.

Last updated: Wednesday, December 18, 2019